Any travel agent can issue a ticket or book a cruise . . .
We create Travel Experiences . . . that extra effort is our hallmark!

GENERAL INFORMATION

Charge it. Under the Fair Credit Billing Act, credit card customers have the right to refuse paying for charges for services not rendered, such  as a cancelled flight, giving travelers some peace of mind.  Details can be found at the Federal Trade Commission's Web site at www.ftc.gov/bcp/conline/pubs/credit/fcb.htm.

Purchase travel insurance. Some travel insurance  policies may offer varying degrees of protection during a military conflict. Consumers should check with their member travel agent  to determine what policy best meets their needs.

Stay connected. Leave your e-mail address with your travel agent so that they may pass along whatever knowledge they  have of the situation. Also, get the address and telephone number of the U.S. embassy or consulate for each country. In case of difficulties, contact U.S. authorities promptly.

Paper tickets or e-tickets? Travelers should discuss  with their travel agents the pros and cons of paper tickets and e-tickets.  While airlines typically charge fees for paper tickets (around $25),  they are more easily transferred to another airline for rebooking in the event your original airline isn't flying. On the other hand, with  e-tickets, travelers can often avoid long check-in lines at airports. Talk to your travel agent to decide what’s best for you.

DO YOUR HOMEWORK - IMPORTANT WEBSITES

Center for Disease Control. The Traveler's Health  section www.cdc.gov/travel gives information related to health and travel .

Transportation Security Administration. This site www.tsa.gov gives travel tips,  information on security procedures, lists of what you can bring with you  on flights, latest news, etc.

U.S. Customs Service. Visitors to www.customs.gov will find regulations and information related to leaving and entering the United States.

U.S. State Department. Get travel updates via the U.S. State Department at http://travel.state.gov for up-to-the-minute information, including any worldwide alert or advisories.

AT THE AIRPORT

Allow extra time. Arrive at the airport two hours  early.

Ask your travel agent. Check with your travel agent to regarding any changes in airport security procedures, e.g. has curbside check-in been temporarily discontinued.

Keep your I.D. handy. You may be asked after entering  the gate area to produce a picture I.D. such as a driver’s license,  passport, or government-issued identification for airport or airline  personnel. Make your reservation in the exact name that appears on the  identification you plan on presenting at the airport. If your name has  recently changed and the name on your ticket and your I.D. are different,  bring documentation of the change (e.g., a marriage certificate or court  order).

Get a boarding pass. At many terminals, passengers  now are required to present both a boarding pass and  government-issued photo ID to pass through the security checkpoints.  Tickets, itineraries and e-ticket receipts are not sufficient. Boarding  passes can be obtained at airline ticket or curbside check-in counters, or self-service check-in kiosks, and in some cases can be printed from  airline Web sites. Ask your travel agent for the latest regulations.

Watch your belongings. Keep your luggage and carry-on  luggage with you at all times prior to arriving at the airport and while  in the terminal.

Packing do's and don'ts.  Do carry medications in your carry-on bags. Don't accept any packages or materials from strangers  or carry any sharp instruments (i.e., letter openers, knives, box cutters,  scissors, etc,) in carry on luggage. They will be confiscated at airport  screening stations. See www.tsa.gov for more information.

Group travel tips. If you are traveling with a tour group or cruise group, you may encounter special security procedures.  Please ask your travel agent or tour operator for more information.

Report suspicious behavior. If you see any suspicious  activity or see unattended bags, contact airline or airport personnel  immediately.

AT YOUR DESTINATION

Know your surroundings. Learn the location of stairways, fire escapes, exits and alarms.

Dress comfortably and inconspicuously. Don't draw  attention to yourself by displaying large amounts of cash or wearing  expensive-looking jewelry.

Get your things. When deplaning, claim your baggage  immediately and leave the airport quickly.

Don't panic. If you find yourself near a civil  disturbance or other dangerous situation, move away quietly and  inconspicuously. Do not run. If this is not possible, take cover  behind the nearest shelter and stay there until danger passes.

Carry a cell phone. If you have a cell phone, carry it. If you'll be traveling abroad, talk to your travel agent about renting a universal cell phone that works overseas.